Overview

You want to know how to align your KPIs with your key customer objectives. In order to do that, you need the answer to does key account management performance influence the repeat order outcome? The problem is how will the customer retention performance be measured, which makes you feel asking how will the outcomes performance management system work? We believe there is an answer to problems like how will your organizations approach to data conversion provide data integrity. We understand you need to rate the importance of customer knowledge in a knowledge based firm which is why an answer to 'how will the process owner and team be able to hold the gains?' is important. Here's how you do it with this book: 1. Keep key subject matter experts in the loop 2. Measure progress and delivery to key customers specifically 3. Discover the concerns and expectations of key contacts So, does the customer potentially qualify as a key account? This Account Manager Critical Questions Skills Assessment book puts you in control by letting you ask what's important, and in the meantime, ask yourself; what strategic approaches improve key customer profitability? So you can stop wondering 'how is the key customer relationship conceptualized?' and instead reintegrate humans into your conceptualization and management of natural systems. This Account Manager Guide is unlike books you're used to. If you're looking for a textbook, this might not be for you. This book and its included digital components is for you who understands the importance of asking great questions. This gives you the questions to uncover the Account Manager challenges you're facing and generate better solutions to solve those problems. INCLUDES all the tools you need to an in-depth Account Manager Skills Assessment. Featuring new and updated case-based questions, organized into seven core levels of Account Manager maturity, this Skills Assessment will help you identify areas in which Account Manager improvements can be made. In using the questions you will be better able to: Diagnose Account Manager projects, initiatives, organizations, businesses and processes using accepted diagnostic standards and practices. Implement evidence-based best practice strategies aligned with overall goals. Integrate recent advances in Account Manager and process design strategies into practice according to best practice guidelines. Using the Skills Assessment tool gives you the Account Manager Scorecard, enabling you to develop a clear picture of which Account Manager areas need attention. Your purchase includes access to the Account Manager skills assessment digital components which gives you your dynamically prioritized projects-ready tool that enables you to define, show and lead your organization exactly with what's important.

Full Product Details

9798849359908

Table of Contents

Reviews

Author Information

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available