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9781039141117

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Gabor Forgacs grew up in Budapest, Hungary. He worked as a bellboy, a waiter and as a front desk concierge before he gradually became a hotelier there during the 1970s. That was a lucrative career at the time. He worked his way up to the top and became the General Manager of a three-star full service hotel in Budapest. He was 38 and already an accomplished hotelier when he immigrated with his wife and two small children to Toronto, Ontario, Canada. There he worked at The Inn on the Park, a Four Seasons hotel for nearly two years before he switched to academia and became an associate professor at Ryerson University. He taught hospitality management courses, presented at international conferences and published papers in international journals. Gabor is also a textbook author: his book Revenue Management. Maximizing Revenue in Hospitality Operations published by the American Hotel and Lodging Educational Institute is used by educators and practitioners in dozens of countries all over the world. In his memoire he shares with the readers the most memorable stories from his time at hotel operations. He also provides readers with an entertaining insight into the world of hotels.

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