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OverviewOutsourcing is a major international phenomenon in business today. The areas of Information Technology and Management represent a unique case for outsourcing, both in terms of benefits and potential interorganizational problems. This completely revised edition presents the latest theory, research and practice in this fast changing field. With a range of case studies from outsourcing companies across the globe, the book offers a strong grounding in real-world industrial experience and keeps abreast of the most important developments in the field. The book provides expanded coverage of issues such as offshoring, multi-sourcing, business process outsourcing and the spread of offshoring to countries such as China and Russia. Uniquely, this book focuses on both sides of the outsourcing relationship, providing a balanced exploration of the ways in which these partnerships can be managed successfully. Accessible and cutting-edge, the second edition of Managing IT Outsourcing provides an in-depth, practical perspective on this important and far-reaching challenge in information management. It is an ideal text for students, academics and practitioners alike. Full Product DetailsAuthor: Erik Beulen , Pieter M. Ribbers (Tilburg University, the Netherlands) , Pieter RibbersPublisher: Taylor & Francis Ltd Imprint: Routledge Edition: 2nd Revised edition Dimensions: Width: 15.60cm , Height: 1.80cm , Length: 23.40cm Weight: 0.522kg ISBN: 9780415873239ISBN 10: 0415873231 Pages: 326 Publication Date: 13 December 2010 Audience: Professional and scholarly , Professional & Vocational Replaced By: 9781138598751 Format: Paperback Publisher's Status: Unknown Availability: In Print  Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of Contents1. Changing Business Models 2. The IT Outsourcing Phenomenon 3. Contracts 4. Offshore Outsourcing 5. Business Process Outsourcing 6. Structuring Responsibilities 7. Partnership Risk Management 8. Governance of IT Outsourcing 9. Governance Factors - The Recipient 10. Governance Factors - The Provider 11. Governance Factors - The Relationship 12. Looking ForwardReviewsAuthor InformationErik Beulen is a principle consultant at EquaTerra as well as holding the EquaTerra Global Sourcing chair at Tilburg University, the Netherlands. His research focuses on outsourcing, offshore outsourcing, governance and the management of outsourcing relationships. He has published numerous books and journal articles. Pieter Ribbers is Head of Department and Professor of Information Management at Tilburg University, the Netherlands. His principal research focuses on the business impact of information technology. He has co-authored two books and published papers in a range of journals. Jan Roos is Emeritus Professor of Information Systems at Tilburg University, the Netherlands. His research is concentrated on the outsourcing of IT services and the management of outsourcing relations. He is the author and co-author of several books. Tab Content 6Author Website:Countries AvailableAll regions |
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