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Author:   Erdogan Koc (Professor, Bandirma Onyedi Eylul University, Turkey) ,  Melissa A. Baker (University of Massachusetts Amherst) ,  Hakan Boz (Usak University) ,  Poh Theng (Beatrice) Loo (I-Shou University)
Publisher:   CABI Publishing
Imprint:   CABI Publishing
Dimensions:   Width: 15.60cm , Height: 1.30cm , Length: 23.40cm
Weight:   0.437kg
ISBN:  

9781786398314

ISBN 10:   1786398311
Pages:   168
Publication Date:   16 April 2019
Audience:   General/trade ,  Professional and scholarly ,  General ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Atila Yüksel is Professor at the Tourism Faculty of Adnan Menderes University in Turkey. His research focuses on services marketing and management, and research methodology and he has published extensively in prestigious journals such as Annals of Tourism Research, Tourism Management, and Cornell Quarterly Review. He also serves on the editorial boards of several scholarly journals. Author of 'Tourist Satisfaction & Complaining Behavior: Measurement & Management Issues in the Tourism & Hospitality Industry' (published by Nova) and co-author 'Heritage Tourism Destinations: Preservation, Communication and Development' (published by CABI).

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