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OverviewSucceed in Any Culture, in Every Situation In today's global economy, the ability to interact effectively across cultures is a fundamental job requirement for just about everyone. But it's impossible to learn the customs and traits of every single culture. David Thomas and Kerr Inkson present a universal set of techniques and people skills that will allow you to adapt quickly to, and thrive in, any cultural environment. You'll learn to discard your own culturally based assumptions and pay careful attention, in a mindful and creative way, to cues in cross-cultural situations. The authors show how to apply cultural intelligence in a series of specific situations- making decisions; communicating, negotiating, and resolving conflicts; leading and motivating others; and designing, managing, and contributing to multicultural groups and teams. This extensively revised third edition has been updated with new stories showing cultural intelligence in action. Thomas and Inkson have broadened the focus beyond business to include organizations of all kinds-nonprofits, governments, educational institutions, and more. And they include a reliable and valid measure of cultural intelligence based on a decade of research by an international team of scholars. Full Product DetailsAuthor: THOMAS , David C. ThomasPublisher: Berrett-Koehler Imprint: Berrett-Koehler Edition: 3rd edition Dimensions: Width: 13.90cm , Height: 1.50cm , Length: 21.50cm Weight: 0.251kg ISBN: 9781626568655ISBN 10: 1626568650 Pages: 216 Publication Date: 20 March 2017 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsContents Preface ix Acknowledgments xiii Living and Working in the Global Village 1 Cultural Knowledge 18 Mindfulness and Cross-Cultural Skills 40 Making Decisions across Cultures 58 Communicating and Negotiating across Cultures 76 Motivating and Leading across Cultures 98 Working with Multicultural Groups and Teams 117 Developing Cultural Intelligence in an Interconnected World 136 Conclusion: The Essentials of Cultural Intelligence 159 Appendix: Short Form Cultural Intelligence Assessment (SFCQ) 165 Notes 169 Bibliography 177 Index 187 About the Authors 197ReviewsCoaches all of us on how to live and work more effectively in a world economy that no longer recognizes nor understands borders. Nancy J. Adler, S. Bronfman Chair in Management, McGill University Peppered throughout with fascinating stories and anecdotes, this book is as entertaining as it is instructive. David Ryback, Business to Business magazine Highly recommended reading for business people and as a supplemental reading in courses on international business. Library Journal Coaches all of us on how to live and work more effectively in a world economy that no longer recognizes nor understands borders. --Nancy J. Adler, S. Bronfman Chair in Management, McGill University Peppered throughout with fascinating stories and anecdotes, this book is as entertaining as it is instructive. --David Ryback, Business to Business magazine Highly recommended reading for business people and as a supplemental reading in courses on international business. --Library Journal Author InformationDavid C. Thomas is the Beedie Professor of International Management at Simon Fraser University, Vancouver, Canada. Kerr Inkson is an emeritus professor and research advisor at the University of Auckland Business School in New Zealand. Tab Content 6Author Website:Countries AvailableAll regions |
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