Overview

The power of 'principled' leadership underscores the memoir, Working a Better Way, by H. Britt Landrum, Jr. It is a history of the 50-year old human resources company the author founded in Pensacola, Florida when he was 32-years old. His story illustrates the countless tangible ways in which triumphs are realized when one's core values transcend into the workplace. Mr. Landrum built pillars stemming from his foundational beliefs, and with the backing of a devoted workforce, watched doors open time and again throughout his five decades at the helm. The values he held dear served as his guideposts and characterized the enterprising ways he chose to build the business in benefit to the company's employees and clients, and to his family, industry and community as well. Working a Better Way is a feel-good story of a thriving family-owned business molded from Mr. Landrum's vision, his entrepreneurial spirit, his integrity, and his trusted relationships. In essence, this book recognizes the contributions of countless people whom Mr. Landrum credits for his company's enduring success. Readers will learn about the fundamentals of human value creation, relationship-building, and beneficial business and HR management practices that have application for companies across all industries. Mr. Landrum's story is lightly sprinkled with a dose of practicality, self-effacing humor, with lessons learned, and with examples of human connection that underscore business vitality.

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9781734824407

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Reviews

A wonderful book chock-full of wisdom as well as practical approaches to creating organizational excellence, from a man who lives it and built a great company applying these timeless principles. JAMES C. HUNTER Consultant and author of internationally best-selling books including The Servant: A Simple Story About the True Essence of Leadership. We think of HR as being about compliance, rules, and policies, but the heart of it is still human. Mr. Landrum understood the value of trust, and its connection to employee engagement, long before it was a 'thing.' Working a Better Way is not just a great story-it's a must-read for anyone growing a business. While many things about the world of work have changed, the importance of good relationships remains constant. People are still our greatest asset. Think of this book as a roadmap for building a company that attracts and keeps the right people-people who engage and do the right thing to help you build an unstoppable brand. QUINT STUDER Founder of the Studer Community Institute and author of Wall Street Journal bestseller, The Busy Leader's Handbook. Working A Better Way is a lesson filled chronicle of how this gentle but persistent entrepreneur founded and grew a successful, values-centered business based on the rock-solid principles of honesty, integrity, and fairness. Mr. Landrum's strategy for success was simple-'Trust and believe in yourself and your employees; find good people to help you; show them love and encouragement; and help them be all they can be.' ED RANELLI Dean Emeritus and Professor, College of Business, University of West Florida. It was a lot of fun to read about a former teacher who decided to do something entrepreneurial and was led to a vocation in HR services. It's a great case study for those interested in learning about people's experiences in business, the pursuit of new opportunities, and the 'why' behind the decisions that drive success. JOHN HEER Retired Health System CEO and three-time recipient of the Malcolm Baldrige Award, the nation's Presidential Award for Quality. This is the story of a boot straps start for someone with a willingness to forego current income in exchange for the future strength of his business. You have to respect someone with that dedication and bravery. It's just evidence of what Britt is as a man-what you see is what you get. It was as pleasurable to read the book as it is to be around him. MORT O'SULLIVAN CPA, LandrumHR Advisory Board member, founder and former managing partner of O'Sullivan Creel (now Warren Averett). A fascinating story of how a guy started with an idea and built on it, who was willing to fail and experiment, smart enough to know when to walk away from bad ideas that seemed good at the time, persevered, and built a very successful company. It's a great American story. AL STUBBLEFIELD Former Baptist Health Care CEO and author of The Baptist Health Care Journey to Excellence: Creating a Culture that WOWs!

Author Information

H. Britt Landrum, Jr. is the founder of LandrumHR and current chairman of the board for the parent corporation, Landrum Human Resource Companies, Inc. After founding the company in 1970, he served as its chief executive officer until turning the reins over to his son, H. Britt Landrum III, and retired from the company in 2017. Mr. Landrum has been active in several industry-related organizations, serving as a board member and officer of the National Association of Professional Employer Organizations (NAPEO) and Employer Services Assurance Corporation (ESAC). He has served as president of the Florida Employment Association (FEA), National Personnel Associates (NPA), and TempNet, formerly Independent Temporary Services Association (ITSA). He was appointed by the Governor of Florida to serve as a member of the first Board of Employee Leasing Companies and served a term as chairman. Active in civic affairs, Landrum is a past member and chairman of the board of the Jacksonville Branch of the Federal Reserve Bank of Atlanta. He served on the advisory board of AmSouth Bank and on the Florida advisory board of Liberty Mutual Insurance. He is past chairman of the board of Lakeview Center, and past vice chairman of the board of Baptist Health Care. He is past chairman of the board of trustees for the University of West Florida (UWF) Foundation, past chairman of the Better Business Bureau of Northwest Florida, past vice president of the Pensacola Area Chamber of Commerce, past chairman of the 90 & 9 Boys Ranch, and past chairman of the United Way of Escambia County. In 1998, Mr. Landrum was named Business Leader of the Year by the Pensacola Area Chamber of Commerce. In 2003, he was named Trustee of the Year by the Florida Coalition for Children. In 2005, he received the Ethics in Business Award, granted by the University of West Florida College of Business and Combined Rotary Clubs of Pensacola, and in 2008, he was named a Foundation Fellow by the UWF Foundation Board of Trustees. Also in 2008, he was chosen by Baptist Health Care Foundation to receive the Hollinger Award as Volunteer of the Year. In 2016, NAPEO presented him with the Michaeline Doyle Award, its highest award for service to the industry. Mr. Landrum earned a Master of Science degree in 1969 and a Bachelor of Science degree in 1959 from Florida State University in Tallahassee, Florida. He and his wife, Nell, have been married for over fifty years, have two grown sons, five grandsons, and reside in Pensacola, Florida.

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