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OverviewFull Product DetailsAuthor: Wendy LeebovPublisher: American Hospital Publishing,US Imprint: American Hospital Publishing,US Dimensions: Width: 17.90cm , Height: 0.90cm , Length: 25.20cm Weight: 0.308kg ISBN: 9781556483523ISBN 10: 155648352 Pages: 126 Publication Date: 01 January 2008 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Unknown Availability: Awaiting stock  Table of ContentsReviewsDr. Leebov has identified the crucial issues of service excellence in health care and provided?the tools for addressing them.?If every provider incorporated her simple techniques into every patient encounter, we would not have service problems?in health care. -- Thomas Anderson, M.D., M.B.A., Vice President, Medical Affairs Summit Health, Chambersburg, PA Author InformationTab Content 6Author Website:Countries AvailableAll regions |
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