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OverviewFull Product DetailsAuthor: Christine Riefa , Severine SaintierPublisher: Taylor & Francis Ltd Imprint: Routledge Weight: 0.371kg ISBN: 9780367555184ISBN 10: 0367555182 Pages: 264 Publication Date: 09 January 2023 Audience: College/higher education , Professional and scholarly , Tertiary & Higher Education , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsForeword by Mary O'Hara 1. In search of (access to) justice for vulnerable consumers; 2. Economic theory and consumer vulnerability: Exploring an uneasy relationship; 3. A Universal Perspective on vulnerability: International Definitions and Targets; 4. The legal definition of ‘vulnerable’ consumers in the UCPD: benefits and limitations of a focus on personal attributes; 5. Vulnerable consumers in financial services and access to justice: the regulatory response; 6. Regulating the consumer credit market – protecting vulnerable consumers; 7. Vulnerability in the UK Energy Market; 8. Using ‘stokvel’ community values to combat financial exclusion; 9. The role of voluntary standards in improving outcomes for consumers in vulnerable situations; 10. Improving courts and ADR to help vulnerable consumers access justice; 11. ODR and Access to Justice for vulnerable consumers: the case of the EU ODR Platform; 12. Consumer ADR in the European Union and in Portugal as a means of ensuring consumer protection; 13. Online Dispute Resolution of Consumer Disputes, Vulnerable Consumers and New Technologies; 14. Using claims management as a method to help consumers on low income; 15. The way forward: for an ‘inclusive’ access to justice to protect vulnerable consumersReviewsAuthor InformationChristine Riefa is a Reader in Consumer Law, Brunel University. Séverine Saintier is an Associate Professor in Commercial Law, Exeter University. Tab Content 6Author Website:Countries AvailableAll regions |
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