Overview

ARE YOU PLAYING THE RIGHT GAME­ - YOUR GAME­ - OF BUSINESS? How can local, independent businesses thrive in the age of e-commerce, delivery choices, and big box stores when they're feeling the pricing squeeze? You don't have to adapt to their way of doing business or struggle to compete in the global economy! UpSolutions: Turning Teams into Heroes and Customers into Raving Fans is a new way forward for the best game of all: your own. In this book, international business consultant Patti Mara shows business owners and team members how to succeed by playing your own game of business, leveraging your unique value--the value that makes local businesses stand out from the crowd of global tech-driven and supersized brick-and-mortar stores. Based on her years transforming under-performing businesses and those simply seeking to update, Patti's unique UpSolutions approach breaks new ground for business success by using the resources that businesses already have in place.

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9781949639452

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Reviews

"""UpSolutions puts business owners in the driver's seat with strategies for differentiating themselves from their competition and for turning their team members into heroes for their customers."" Dan Sullivan, Founder & President of The Strategic Coach(R), Inc. I think, for a rapidly evolving business world, UpSolutions may be as significant to business owners today as The E-Myth was thirty years ago. It helps create a critical mind shift essential for greater profitability and sustainability for any business. Dan Benamoz, Pharmacy Development Services"

In this articulate and engaging book, Patti Mara shows you how to capitalize on strengths you're currently overlooking to better serve your customers, increase your margins, and permanently escape competition. Her UpSolutions process is easy to understand and implement and is based on years of experience working with business owners and teams. If you'd rather provide solutions than sell, and would rather build relationships than simply handle transactions, then this book is for you. I highly recommend it! --Shannon Waller, Strategic Coach

Author Information

PATTI MARA has worked with hundreds of entrepreneurial owned and operated businesses to reposition them for success and dramatically increase their growth, customer retention, and profit. She is the owner of Maranet Inc. and the creator of the Profit Generator Program* and the Breaking Through Barriers Program*. She lives in Georgetown, Ontario, near Toronto. *The Profit Generator Program(TM), Breaking Through Barriers Program, and The Profit Generator(TM) are trademarks of Maranet Inc. All rights reserved. Used with permission.

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