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OverviewFull Product DetailsAuthor: Christopher McCayPublisher: Rowman & Littlefield Imprint: Rowman & Littlefield Dimensions: Width: 15.90cm , Height: 1.70cm , Length: 23.90cm Weight: 0.404kg ISBN: 9781475822113ISBN 10: 1475822111 Pages: 154 Publication Date: 17 May 2016 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of ContentsPreface Introduction – IT: The Black Box The Dimensions of the Box 1 - History of IT 2 - Talking Tech What's in the Box? 3 - What Do the Organization and IT Want From Each Other?? 4 - Communicating With the Organization 5 - What Numbers to Watch? The Walls of the Box 6 - Hardware 7 - Software 8 – Networks 9 - Help Desk How do We Build the Box? 10 - Project Management & Methodologies 11 - Process Improvement 12 - Risk Management 13 - Vendor Management 14 – Security Who Holds the Box? 15 – Staffing & Teachable Moments Your Personal Box 16 - Living a Digital Life & IT Consumerization 17 - Future Watching Closing the Box ConclusionReviewsMcCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology and its importance. The author's strong IT background gives him an interesting perspective on how technology can and should be appreciated and utilized. McCay begins the expedition with a brief history of computers and technology before delving into extensive IT language and communication with IT professionals. He uses humor and plainly written, common analogies to bridge the IT-end user gap by creating visualizations and comparisons and warns IT professionals to scale back on their 'tech-speak' to the outside world. His book addresses all aspects of IT, thoroughly describing hardware components found in computers and mobile devices. In the software discussion, McCay explains operating systems, application software, and the explosion of app development. He also examines the importance of the help desk, an often unappreciated role in an organization, and glamorizes the position and emphasizes its appeal to any job seeker. This book is a simple, informative look into the IT world, containing a wealth and breadth of knowledge from the industry. Summing Up: Recommended. All readers. * CHOICE * McCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology and its importance. The author’s strong IT background gives him an interesting perspective on how technology can and should be appreciated and utilized. McCay begins the expedition with a brief history of computers and technology before delving into extensive IT language and communication with IT professionals. He uses humor and plainly written, common analogies to bridge the IT–end user gap by creating visualizations and comparisons and warns IT professionals to scale back on their 'tech-speak' to the outside world. His book addresses all aspects of IT, thoroughly describing hardware components found in computers and mobile devices. In the software discussion, McCay explains operating systems, application software, and the explosion of app development. He also examines the importance of the help desk, an often unappreciated role in an organization, and glamorizes the position and emphasizes its appeal to any job seeker. This book is a simple, informative look into the IT world, containing a wealth and breadth of knowledge from the industry. Summing Up: Recommended. All readers. * CHOICE * McCay, director of information technology at Brailsford & Dunlavey, Inc., takes readers on a delightful, insightful journey through the world of information technology (IT) by highlighting technology and its importance. The author's strong IT background gives him an interesting perspective on how technology can and should be appreciated and utilized. McCay begins the expedition with a brief history of computers and technology before delving into extensive IT language and communication with IT professionals. He uses humor and plainly written, common analogies to bridge the IT-end user gap by creating visualizations and comparisons and warns IT professionals to scale back on their 'tech-speak' to the outside world. His book addresses all aspects of IT, thoroughly describing hardware components found in computers and mobile devices. In the software discussion, McCay explains operating systems, application software, and the explosion of app development. He also examines the importance of the help desk, an often unappreciated role in an organization, and glamorizes the position and emphasizes its appeal to any job seeker. This book is a simple, informative look into the IT world, containing a wealth and breadth of knowledge from the industry. Summing Up: Recommended. All readers. CHOICE Author InformationChristopher McCay is the director of Information Technology at Brailsford & Dunlavey, Inc. Tab Content 6Author Website:Countries AvailableAll regions |
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