Overview

...let the Wicked games begin! --Rachel Higham, Managing Director, BT IT We live in an era of wicked problems. Can your company keep up? Technology and the evolution of the experience economy have created a reality that most companies can't just buy or work their way into. These are wicked problems: issues that continue to evolve and morph beyond your solutions even as you form them. The days of tame problems--mass production, building bridges, solving for x--are behind us, but we're still designing companies to solve those tame problems. Marcus Kirsch is here to change all that. Anyone can create a wicked company, but not without implementing ways of working and thinking that are as comprehensive and complex as the problems you're trying to solve. The Wicked Company provides a roadmap to developing a mindset about operations, corporate capability, governance, and the people your organization is made up of that will help you identify, evaluate, and solve wicked problems before they slow you down--and before the other guys have a chance to catch up.

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9781633939752

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Reviews

For those who believe in a people-first and design led approach to change, this book is a must read--let the Wicked games begin! --Rachel Higham, Managing Director, BT IT If knowing the problem is half of the solution, then The Wicked Company is a vital piece to understanding the challenges ahead for any organisation. --Robert Rowland Smith, author The Reality Test, Founder-Dynamics of Power The Wicked Company is a provocative work, that challenges the age old accepted ways of envisioning, managing and doing business for organisations. --Samir Dash, author of The DesOps Enterprise

Author Information

A Royal College of Art alumni and ex-MIT Media Lab Europe researcher, Marcus Kirsch has worked as a transformation, service design, and innovation specialist for over twenty years. With project experience for companies like British Telecom, GlaxoSmithKline, Kraft, McDonald's, Nationwide, Nissan, Science Museum, P&G, Telekom Italia, and many others, he believes that we need a new narrative, mindset, and way of working to align ourselves with what society needs today. When Marcus is not hard at work, he is a mediocre indoor climber, movie nerd, and maker. He currently resides in London, UK. The Wicked Company is Marcus's first book.

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