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I strongly recommend you consider the Nomura Method to help you implement TPS. It has allowed our organization to rise to new levels of lean management expertise, from the plant floor to the back office, including optimizing our distribution companies and even helping our suppliers and customers to do the same. We are living proof that an organization can reinvent itself using this method, even as we approach our 100 year anniversary! Some results we achieved in our journey (so far) are: The Raymond Team achieved a defect reduction from a baseline average in 2006 of 1.23 defects per unit down to 0.0036 defects per unit in November of 2019 In one Raymond facility we increased production from 4,000 units shipped in 2008 to 22,000 units shipped in 2019 within the same MFG square footage (450% increase), optimizing before we automate Our Raymond associates have generated over 100,000 kaizen suggestions from the inception of the Kaizen program in 2007 The Raymond Greene Plant received the 2015 Toyota Industries President's Award in recognition of our exceptional achievements and contribution toward the Global TOSO Paint Improvement Project activity Michael Field, President and CEO, The Raymond Corporation

I strongly recommend you consider the Nomura Method to help you implement TPS. It has allowed our organization to rise to new levels of lean management expertise, from the plant floor to the back office, including optimizing our distribution companies and even helping our suppliers and customers to do the same. We are living proof that an organization can reinvent itself using this method, even as we approach our 100 year anniversary! Some results we achieved in our journey (so far) are: The Raymond Team achieved a defect reduction from a baseline average in 2006 of 1.23 defects per unit down to 0.0036 defects per unit in November of 2019 In one Raymond facility we increased production from 4,000 units shipped in 2008 to 22,000 units shipped in 2019 within the same MFG square footage (450% increase), optimizing before we automate Our Raymond associates have generated over 100,000 kaizen suggestions from the inception of the Kaizen program in 2007 The Raymond Greene Plant received the 2015 Toyota Industries President's Award in recognition of our exceptional achievements and contribution toward the Global TOSO Paint Improvement Project activity Michael Field, President and CEO, The Raymond Corporation

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Sadao Nomura joined Toyota Motor Corporation in Japan in 1965. In his career, Nomura experienced a wider-then-usual variety of responsibilities from manufacturing to quality assurance to support for suppliers and global operations. He held a variety of roles in the Body Department of Motomachi Plant and became general manager of that department in 1993. While at Motomachi, Nomura-sensei promoted development of key quality and productivity performance improvement processes that led to best-ever new vehicle launch performance with full-scale production volume stability attained in the first month of production for Toyota’s best-selling 6th generation Mark II (AKA the Cressida) mid-size passenger car. In addition, he served as a quality improvement trainer for 13.5 years at Toyota factories in Indonesia, Australia and South Africa. Then he was president of TECHNOL EIGHT Co., Ltd. from 2002 to 2006. From 2006 to 2014, Nomura led the “Dantotsu Quality Activities” as a senior advisor for the Industrial Vehicle Division of Toyota Industries (AKA Toyota Logistics & Forklift).

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