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OverviewTime has become a precious commodity, so business leaders who can save their customers' time more effectively than competitors do will win their loyalty. This book shows how it's done. Business survival requires valuing what customers value-and in our overworked and distraction-rich era, customers value their time above all else. Real-time companies beat their rivals by being faster and more responsive in meeting customer needs. To become a real-time company, as top scholars Jerry Power and Tom Ferratt explain, you need a real-time monitoring and response system. They offer detailed advice on how to put procedures in place that will collect data on how well products or services are saving customer time; identify strengths, weaknesses, threats, and opportunities; and specify innovations needed to save even more customer time. Full Product DetailsAuthor: Jerry Power , Thomas FerrattPublisher: ReadHowYouWant Imprint: ReadHowYouWant Dimensions: Width: 15.60cm , Height: 2.80cm , Length: 23.40cm Weight: 0.558kg ISBN: 9780369373052ISBN 10: 0369373057 Pages: 444 Publication Date: 03 September 2019 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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![The Real-Time Revolution: Transforming Your Organization to Value Customer Time [Standard Large Print 16 Pt Edition]](http://erudite-product-images.s3.ap-southeast-2.amazonaws.com/original/978/036/937/9780369373052.jpg "The Real-Time Revolution: Transforming Your Organization to Value Customer Time [Standard Large Print 16 Pt Edition]")
