Overview

The Performance Management Playbook takes the stress out of managing people. This practical book covers the must-have conversations from daily feedback to annual pay reviews; from dealing with poor performance to setting challenging expectations. With 15 conversation guides to improve your confidence in managing performance, numerous activities to make you and your team less stressed, happier and more productive, as well as toolkits to help you improve performance now, no matter what appraisal process your organisation has in place, this book makes it easy to dip in and develop great performance conversations specific to the challenges you face. Learn from 25 real world examples: from global and local organisations; from 100 employees to over a million; from sectors as varied as financial services, transport, technology, central and local government, TV production, mining, healthcare and construction. The Performance Management Playbook will help you move from anxiety-ridden one-off appraisals to more rewarding regular and meaningful conversations about performance.

Full Product Details

Author:   Hedda Bird
Publisher:   Pearson Education Limited
Imprint:   Pearson Education Limited
Dimensions:   Width: 15.40cm , Height: 1.80cm , Length: 23.20cm
Weight:   0.380kg
ISBN:  

9781292370033

ISBN 10:   1292370033
Pages:   240
Publication Date:   13 August 2021
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock  
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Table of Contents

Section 1 Focus your team on what really matters 1. Why bother with performance management? 2. How to move from annual appraisals to regular performance conversations all year round 3. How to shape and define your teams purpose 4. WHAT really matters? How to turn strategy into action for each employee 5. HOW to use values, behaviours and competencies to improve employee performance Section 2 Maximise the talent of your team 6. Motivating your team 7. The employee experience: what else can you use to drive high performance? Section 3 Deliver results 8. Performance conversations the skills to make them brilliant 9. How to use data to empower your employees to own their performance 10. Maintaining momentum and success

Reviews

An excellent book to help you manage people and performance. The conversation guides and toolkits make for simple application of the ideas. Andrew Haigh, Chief Executive, Newcastle Building Society This is a book to help you tackle all the challenges of managing people. You'll find yourself referring to it every week for advice on everything from setting challenging expectations for a high performer, to nipping performance problems in the bud. Claire Zuurbier, Global Digital Transformation Director at Compass Group plc A robust, no nonsense guide to getting performance management right. Simple, practical toolkits that all Managers should have in their kitbags. Victoria Anthony, Group Human Resources Director, Galliard Homes Optimising the performance of your people is vital for every successful manager and leader. This book provides rich, practical guidance covering all aspects of motivating, managing and supporting people to give of their best. Something for everyone in a fast changing and demanding world of work. Peter Cheese, CEO, Chartered Institute of Personnel and Development (CIPD)

Author Information

Hedda Bird is Founder and Managing Director of 3C Performance Management Specialists, which has grown from start-up about 18 years ago, to become a leading specialist in performance management, with a client list ranging from Global Financial Services, FTSE 100 Business, Universities, Central and Local Government, the NHS and many more. 

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