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Overview"This section addresses the need for solid problem solving strategies and conflict resolution skills in the workplace. It identifies the structural factors that can cause conflict and looks at practical ways for resolving them. The program also focuses on the role of personal responsibility, and offers some basic communication tools that staff can use in any workplace. Features and Benefits: A segment describes the importance of diversity and generational differences in a changing climate. A list of techniques for expressing feelings helps the learner apply strategies to reduce interpersonal conflict.""" Full Product DetailsAuthor: House Films Cinema , Cinema House Films , (Cinema House Films) Cinema House FilmsPublisher: Cengage Learning, Inc Imprint: Wadsworth Publishing Co Inc Weight: 0.073kg ISBN: 9780495821304ISBN 10: 0495821306 Publication Date: 01 January 2005 Audience: General/trade , General Format: Digital Publisher's Status: Out of Print Availability: In Print Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |