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OverviewFull Product DetailsAuthor: Bernard ScaglionePublisher: Taylor & Francis Ltd Imprint: CRC Press Weight: 0.589kg ISBN: 9780367086800ISBN 10: 0367086808 Pages: 220 Publication Date: 11 March 2019 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsAcknowledgement Introduction 1 Regulatory Compliance 2 Management of Personnel 3 Training Security Personnel 4 Proactive Crime Prevention 5 Incident and Event Investigation 6 Emergency Response 7 Customer Satisfaction: Enhancing the Patient Experience 8 Predictive Analytics: Metrics Use and Evaluation 9 Violence Prevention 10 Information Security Management 11 Evaluating Security Technology 12 The Security Survey Appendix 1: Sample Facility Information Security Plan Appendix 2: Sample Hospital Security Survey Schedule Appendix 3: Sample New Employee Orientation Program Appendix 4: Sample New Employee Orientation Check List Appendix 5: Sample Training Policy IndexReviewsWithin a financially challenging environment like healthcare, this book is especially valuable in helping the reader create cost-effective strategies using data and metrics instead of just guessing what might work. Not only does this book offer an excellent overview of the healthcare security industry, it also describes specific tools and techniques that will help the healthcare security manager to be successful. -Scott A. Hill, CPP Author InformationBen Scaglione, CPP, CHPA, CHSP has over 30 years of experience in the security field, directing security programs for world class organizations like Bellevue Hospital, New York Presbyterian Medical Center, and Atlantic Health Systems in the New York City area. Ben currently directs security programing for Lowers & Associates, part of the Lowers Risk Group. Prior to that Ben was the Director of Healthcare Security Services for G4S Secure Solutions. He has a Master’s Degree from Rutgers University School of Criminal Justice and currently serves as the chairperson for the International Association for Healthcare Security and Safety (IAHSS) Affiliations Council. He is also currently a member of the IAHSS Education Council and the ASIS Healthcare Council. He is past Chairman of the ASIS International Healthcare Council and past President of the New York City Metropolitan Healthcare Safety and Security Directors Association. Ben has served as an adjunct professor at The Pratt Institute, Interboro Institute and John Jay College Peace Officer Academy in New York City, and was an instructor at New Jersey City University where he taught security management programs. He is a contributing author for the Journal of Healthcare Protection Management and is a past contributor to Security Magazine. Tab Content 6Author Website:Countries AvailableAll regions |