Overview

This book re-imagines rule-making for the modern landscape, embedding respect into written statements. Even strict, non-negotiable requirements can be crafted in a way that garners maximum engagement, replacing outdated authoritarian tactics with a more respectful approach. Whether you are posting a single rule on a sign or drafting an extensive series of policies and standards, unintentional negative messages conveyed by your wording can undermine your goals without you even realizing it. In RULES, you'll discover a fresh, engaging way to: Craft clear, succinct statements that convey respect and foster cooperation Identify negative messaging that unintentionally distorts your intentions Organize and structure policies, standards, and supporting documents to reduce redundancy and expedite development and approval Align your rules with corporate values to minimize resistance. On this approachable, reader-friendly journey, you'll learn how your rules are perceived by others and how respectful wording promotes compliance. With competition for corporate talent fiercer than ever, organizations can't afford to ignore the damage caused by negative language and a disrespectful tone of voice. This innovative approach will go a long way to garnering support for your initiatives and moving your objectives forward. It has been adopted by both for profit and not-for-profit organizations around the world.

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9781988749136

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Reviews

"""RULES will positively change how you draft policies and how your colleagues react to them. As a seasoned specialist in writing security policies, this book is my manual."" (Stuart Wedge, Security Policy Consultant @ PolicyWizard) ""Using the Perfect Policies approach, we have been able to promote a culture change in our department and ensure that our policies and directives reflect our commitment to maintaining a respectful workplace.""(Jeff Ball, Director, Information Management Branch, Royal Canadian Mounted Police) ""I'm a lawyer of 37 years experience, so I know a thing or two about legal drafting, but Lewis has such a simple, consistent doctrine...that I have been re-educated."" (Norman Bowley J.D. LLM., Executive Coach) ""Lewis's genius is that he sees the tight correlation between rules and engagement. I regularly recommend this book to my clients as part of our work to align the many aspects of their organizations."" (Carol Ring, CEO Culture Connection) ""Lewis provided no-nonsense guidance on policy writing ... the policies I have written take into account the tone of voice he suggested and the response has been great!"" (Carolyn Doornekamp, Director of Operations, College of Midwives of Ontario) ""This book challenged the way I thought about policies, their wording and structure and helped me by presenting a path forward for engaging those the policy governs."" (Isabelle B�langer-Brown, Senior Policy Advisor, Government of New Brunswick)"

Author Information

"Lewis Eisen has been called ""the man who makes policies fun."" A leading authority on the use of respectful language in policy drafting, he draws on 40 years' experience as a practising lawyer, business consultant, and federal civil servant. Lewis runs policy drafting workshops both in-person and online, and his approach to drafting policies using respectful language has been adopted at organizations in countries around the world. You can find him online at https: //lewiseisen.com/."

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