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OverviewEnergy price comparison websites play an important role in helping consumers to make informed decisions about switching energy supplier. In order to fulfil this role the websites must be trusted by consumers and be fully transparent about the service they provide. In the last year there has been growing criticism about the way in which some of these comparison websites operate. The Committee has been alarmed by suggestions that some comparison websites have been hiding the best deals from consumers by concealing tariffs from suppliers that do not pay the website a commission. The Committee concludes that all deals should be made available by default to the consumer and strongly objects to any attempt to lure consumers into choosing particular deals by the use of misleading language. The Committee also recommends that, as an immediate and essential first step towards rebuilding confidence, compensation should be provided to those consumers who were encouraged to switch to a tariff that was not the cheapest or most appropriate for their needs. Full Product DetailsAuthor: Great Britain: Parliament: House of Commons: Energy and Climate Change Committee , Tim YeoPublisher: TSO Imprint: TSO Volume: 2014-15 899 ISBN: 9780215081681ISBN 10: 0215081684 Pages: 26 Publication Date: 28 February 2015 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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