Overview

Professional and Therapeutic Communication focuses on all aspects of interpersonal interaction that are essential to safe, high quality healthcare. It takes a practical approach to concepts fundamental to both the communication and therapeutic elements of the caring relationship and helps students develop essential skills for effectively communicating with clients, consumers and colleagues across a broad range of settings. With contributors from a range of professional groups including nursing, midwifery, psychology and occupational therapy, this book recognises the interprofessional nature of contemporary healthcare delivery and prepares students for future practice in diverse clinical environments. Key featuresCase studies and practitioner profiles engage readers in the day-to-day lives of health professionalsCritical thinking and reflection questions in each chapter help readers apply key concepts to real-life situations and reflect on their own experiencesKey terms, margin notes, summary points and useful web links in each chapter to support and further learning

Full Product Details

Author:   Melanie Birks ,  Jenny Davis ,  Ysanne B Chapman
Publisher:   Oxford University Press Australia
Imprint:   OUP Australia and New Zealand
ISBN:  

9780195596144

ISBN 10:   0195596145
Publication Date:   11 November 2015
Audience:   College/higher education ,  Tertiary & Higher Education
Format:   Electronic book text
Publisher's Status:   Active
Availability:   Not yet available  
This item is yet to be released. You can pre-order this item and we will dispatch it to you upon its release.

Table of Contents

Part 1: Communicating professionally and therapeutically1. The unique nature of the health care environmentGary Williams2. Frameworks for communicationSuzanne Robertson-Malt & Ysanne B Chapman3. Culture, diversity and communicationMaria Carbines, Sue Lim & Annette Mortensen4. Communication across the lifespanBeryl Buckby & Kerry Anne McBainPart 2: Professional and therapeutic communication in context5. Interprofessional communicationBeryl Buckby & Susan Gordon6. Communication within the organisationJohn Solas7. Communicating with the communityJennifer Chamberlain-Salaun, Karen Francis & Jane MillsPart 3: Ethical and Supportive Communication 8. Safety and quality in clinical communicationNicholas Ralph & Clint Moloney 9. Confidentiality, privacy and communicationNarelle Biedermann10. Advocacy and the health professional roleSophia Couzos11. Managing conflictLee StewartPart 4: Communication literacy12. Education and health literacyLouise Young13. Academic writing and communication skillsJessica H. Stone14. Working with electronic forms of communicationNicholas Ralph

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