|
![]() |
|||
|
||||
OverviewThis third edition bridges the theory behind why conflict occurs with specific skills and tools to transform difficult interpersonal encounters into beneficial, constructive exchanges. Providing an understanding of the common causes of conflict, this edition continues its discussions of causes of conflict, what affects how conflict occurs and unfolds, and strategies to manage conflict. Separate chapters are dedicated to examining conflict in common, everyday contexts such as families, friendships, the workplace, or on social media. This edition also features updated information and examples, further connections between conflict and communication, a revised chapter on conflict in close relationships, as well as a new chapter on intercultural conflict. The book is ideal for introductory conflict and communication courses at the undergraduate or graduate level. An instructor manual, significantly updated as well, is also available online, including summaries of the chapters, activities, a test bank, and sample syllabi and assignments. Please visit www.routledge.com/ 9781032412412 Full Product DetailsAuthor: Amy Janan Johnson (The University of Oklahoma, USA) , Ioana A. Cionea (University of Oklahoma, USA) , Suzanne McCorkle (Boise State University, USA) , Melanie J. Reese (Boise State University, USA)Publisher: Taylor & Francis Ltd Imprint: Routledge Edition: 3rd edition Weight: 0.453kg ISBN: 9781032412412ISBN 10: 1032412410 Pages: 366 Publication Date: 03 July 2024 Audience: College/higher education , Tertiary & Higher Education Format: Paperback Publisher's Status: Active Availability: In Print ![]() This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationAmy Janan Johnson is a Professor in the Department of Communication at the University of Oklahoma, USA. Ioana A. Cionea is an Associate Professor in the Department of Communication at the University of Oklahoma, USA. Suzanne McCorkle is a Professor Emerita at Boise State University, USA. Melanie J. Reese is a Professor Emerita at Boise State University, USA. Tab Content 6Author Website:Countries AvailableAll regions |