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OverviewFull Product DetailsAuthor: David Gardiner (Massey University, New Zealand) , Hendrik Reefke (Cranfield School of Management, UK)Publisher: Taylor & Francis Ltd Imprint: Routledge Edition: 4th edition Weight: 0.802kg ISBN: 9780367135980ISBN 10: 0367135981 Pages: 452 Publication Date: 12 November 2019 Audience: College/higher education , Tertiary & Higher Education , Undergraduate Format: Paperback Publisher's Status: Active Availability: In Print This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of Contents1. Operations and Strategy 2. Demand Management and Forecasting in Operations 3. Capacity and Revenue Management 4. Process Design and Strategy 5. Applying Lean Thinking to Operations 6. Achieving Balanced Results and Measuring Performance 7. Quality Management and Product Design 8. Inventory and Resource Planning 9. Collaborative Supply Chains 10. Advanced Supply Chain Concepts: Technology and SustainabilityReviewsOperations Management for Business Excellence is a highly accessible text that draws upon both international and local (Australasian) case examples. It contains simple, practical models for planning, designing, managing and improving operations in businesses of all sizes and specialisms, and avoids unnecessary mathematical statistical complexity. I highly recommend this text at undergraduate and postgraduate / MBA level. - Dr Nigel Grigg, Professor of Quality Systems, Centre for Quality and Supply Chain Management, Massey University, New Zealand This book presents traditional and updated OSCM models and practices (including robotics and sustainability) in plain language without surrendering academic rigor, supported by rich case studies from the renowned corporations and discussion questions with an engaging fashion. I think this approach will make this book very appropriate for OSCM teaching and the exploration of `excellence' for business practitioners. - Jason X. Wang, University of Huddersfield, UK Operations Management for Business Excellence is a highly accessible text that draws upon both international and local (Australasian) case examples. It contains simple, practical models for planning, designing, managing and improving operations in businesses of all sizes and specialisms, and avoids unnecessary mathematical statistical complexity. I highly recommend this text at undergraduate and postgraduate / MBA level. - Dr Nigel Grigg, Professor of Quality Systems, Centre for Quality and Supply Chain Management, Massey University, New Zealand This book presents traditional and updated OSCM models and practices (including robotics and sustainability) in plain language without surrendering academic rigor, supported by rich case studies from the renowned corporations and discussion questions with an engaging fashion. I think this approach will make this book very appropriate for OSCM teaching and the exploration of `excellence' for business practitioners. - Jason X. Wang, University of Huddersfield, UK `We need this product at low cost, high quality and we need it now!' Anyone who has heard this imperative knows how critical operation management is for firms. This book offers a refreshing overview of the discipline, incorporating the latest challenges facing operational managers today that will surely be of invaluable use to students. - Thierry Burger-Helmchen, Faculty of Economics & Management, EM Business School, University of Strasbourg, France Author InformationDavid Gardiner has a lifetime of practical experience as a business consultant in operation management while employed by IBM and Gardiner Consulting Group. He was a contract lecturer at the University of Auckland Business School, New Zealand, for 25 years and currently teaches under contract at Massey University, New Zealand. Hendrik Reefke lectures across a variety of topics in supply chain management and is deputy director for the MSc in Logistics and Supply Chain Management at Cranfield University, School of Management, UK. His research has been published in internationally leading academic journals, refereed conferences and books. Tab Content 6Author Website:Countries AvailableAll regions |