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OverviewThis volume of the Medical Assisting Made Incredibly Easy series presents the basic principles of effective communication in a light-hearted, humorous, engaging, relevant, and enjoyable style. A host character guides students through key points and clarifies difficult concepts. Boxes with eye-catching icons provide practical advice about difficult workplace scenarios, patient education, legal and ethical issues, and other topics. Other features include realistic, challenging situations with critical thinking questions; examples of effective and ineffective dialogue; suggested individual and small group learning activities; and lists of ABHES and CAAHEP competencies covered in each chapter. A free Instructor's Resource CD-ROM and online instructor resources are available to instructors who adopt the text. LiveAdvise tutoring is also included. Online Tutoring powered by Smarthinking-Free online tutoring, powered by Smarthinking, gives students access to expert nursing and allied health science educators whose mission, like yours, is to achieve success. Students can access live tutoring support, critiques of written work, and other valuable tools. Full Product DetailsAuthor: Kathleen SchreinerPublisher: Lippincott Williams and Wilkins Imprint: Lippincott Williams and Wilkins Dimensions: Width: 18.70cm , Height: 1.80cm , Length: 23.20cm Weight: 0.612kg ISBN: 9780781775526ISBN 10: 0781775523 Pages: 320 Publication Date: 01 October 2008 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Out of Print Availability: In Print  Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsChapter 1: Self Awareness Chapter 2: The Communication Cycle Chapter 3: Communication Across the Lifespan Chapter 4: Building Bridges: Communicating With Patients Chapter 5: The Culturally Diverse Workplace Chapter 6: Techniques to Tackle Communication Challenges Chapter 7: Promoting Patient Wellness and Education Chapter 8: Written Communications and Technology Chapter 9: Utilizing Professional Communication Skills in the WorkplaceReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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