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OverviewFull Product DetailsAuthor: Morgan JonesPublisher: Taylor & Francis Ltd Imprint: CRC Press Weight: 0.600kg ISBN: 9780367543464ISBN 10: 036754346 Pages: 220 Publication Date: 15 October 2020 Audience: Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsPREFACE I: FACILITATION FUNDAMENTALS 1: What is Facilitation? 2: Mastering Technique – The Facilitation Process II: CORE FACILITATION SKILLS 3: Mastering Facilitation – Behavioural Techniques in Facilitation 4: Conflict Resolution and Decision-Making III: ADVANCED FACILITATION SKILLS & METHODS 5: Understanding Groups and Individuals 6: Special Facilitating Techniques IV: EVALUATION & CONCLUSION 7: Facilitation Skills Evaluation & Improvement 8: Conclusion BIBLIOGRAPHY APPENDICESReviewsAuthor InformationMorgan has over 30 years experience in Lean and 20 years in Six Sigma, a pragmatic and experienced improvement Leader, delivering over $2.1 billion in hard savings to organisations and improving customer and staff experiences and improved Health and Safety. The legacy capabilities of Business Improvement has resulted in over 23 international awards and chairing 27 international conferences around BI. Morgan is an international award winning author . He is also a Chartered Engineer, Certified Master Black Belt, Lean Master and Executive Coach working across many industry sectors including Utilities, heavy engineering, Oil and Gas, Maine, Mining, Government and Financial Services . His previous books includes the Shingo-Prize winning, 4 + 1: Embedding a Culture of Continuous Improvement in Financial Services Tab Content 6Author Website:Countries AvailableAll regions |
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