Innovator's Playbook: How to Create Great Products, Services and Experiences that Your Customers Will Love

Author:   Nathan Baird
Publisher:   John Wiley & Sons Australia Ltd
ISBN:  

9780730383642


Pages:   240
Publication Date:   01 February 2020
Format:   Paperback
Availability:   In stock   Availability explained
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Innovator's Playbook: How to Create Great Products, Services and Experiences that Your Customers Will Love


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Overview

Take a Design-led Approach to Innovation Innovation drives growth in organisations and entire economies. Yet innovation is hard, risky and rarely successful. Most innovations and startups fail because of a lack of focus on the front end of the innovation process where customer needs are researched, insights are distilled, solutions are ideated, prototyped and tested and business models are shaped. But innovation doesn’t have to be this way. In Innovator’s Playbook, author and leading Design Thinking expert Nathan Baird shares his 20 years of hands-on experience, tools and methods for developing a winning customer-centric approach to innovation. This book will teach you how to apply the design thinking method to innovation and help you to innovate better with five practical and proven stages: 1. Build the right team for innovation. 2. Better understand your customer through empathy. 3. Distill and refine customer-centric needs and insights. 4. Unleash your team’s creativity to create fresh new ideas to address customer needs. 5. Experiment and validate desirable, feasible and viable solutions. Innovator’s Playbook helps entrepreneurs, corporate teams, startups and leaders across all levels to use design-led methodologies for start-to-finish innovation success.

Full Product Details

Author:   Nathan Baird
Publisher:   John Wiley & Sons Australia Ltd
Imprint:   John Wiley & Sons Australia Ltd
Dimensions:   Width: 1.50cm , Height: 0.10cm , Length: 2.30cm
Weight:   0.369kg
ISBN:  

9780730383642


ISBN 10:   0730383644
Pages:   240
Publication Date:   01 February 2020
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   In stock   Availability explained
We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately.

Table of Contents

My journey of discovery to innovation flow vii What’s all this noise about design? xv Stage 1 Get Started 2 Stage 2 Discover 26 Stage 3 Distill insights 54 Stage 4a Ideate: Incubate & create 86 Stage 4b Ideate: Idea generation workshops 108 Stage 5a Experiment: Desirability 138 Stage 5b Experiment: Feasibility and viability 156 Over to you — your journey to innovation flow 191 About the author 197 Index 199

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Author Information

Nathan Baird is an internationally experienced innovation consultant based in Sydney. In his 21 years experience in business Nathan has worked both client side and consultancy side, across most industries and continents. He founded and led innovation and culture firm Methodry. He has also previously acted as a Consulting Program Director for UTS, working with their Business School, Design Innovation & Research Centre and Innovation & Creative Intelligence Unit.

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