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Author:   Terra Vanzant Stern, PhD (SSD Global Solutions, Conifer, Colorado, USA)
Publisher:   Taylor & Francis Ltd
Imprint:   CRC Press
Weight:   0.403kg
ISBN:  

9781138387928

ISBN 10:   1138387924
Pages:   231
Publication Date:   21 May 2019
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

Section I: The Basics – Making Things Better, Faster or More Cost Effective. Chapter 1: What Is Process Improvement? Chapter 2: A Brief History of Lean and Six Sigma. Chapter 3: Agile. Chapter 4: Project Management. Chapter 5: A Deeper Dive: Six Sigma and the DMAIC Model. Section II: The DMAIC Model. Introduction. Chapter 6: Define Overview. Chapter 7: Measure Overview. Chapter 8: Analyze Overview. Chapter 9: Improve Overview. Chapter 10: Control Overview. Section III: Standards. Chapter 11: The Impact of ISO Standard 13053: Six Sigma on the Leaner Approach. Chapter 12: ISO 21500 – Guide to Project Management. Section IV: Leaner Environment. Chapter 13: Leaner Leadership. Chapter 14: Change Management. Section V: Leaner Six Sigma Body of Knowledge and Competency Models. Chapter 15: Leaner Six Sigma Body of Knowledge Outline: Summarized Version (SSD Global Solution Version 6.1). Chapter 16: Leaner Six Sigma Body of Knowledge Outline: Full Narrative Version (SSD Global Solution Version 6.1). Chapter 17: Implementation Guide. Chapter 18: Kaizen Events (Rapid Improvement Events). Section VI: Additional Resources. Important Names in Lean Six Sigma. Summary – Core Tools Used in Leaner Six Sigma (LrSS). Lean Six Sigma Green Belt Competency Model. Lean Six Sigma Black Belt Competency Model. Lean Six Sigma Master Black Belt Competency Model. Lean Six Sigma Key Terms.

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Author Information

Terra Vanzant Stern, PhD, PMP, SPHR/GPHR, is a Six Sigma Master Black Belt and the principal of SSD Global Solutions, Inc. She has held a number of board positions to include: Chair, ASQ Lean Enterprise Division, Chair, Strategy and Development for Colorado Human Resource Association, Chair, ASQ Denver, Chair, Rocky Mountain Quality Conference and Curriculum Chair for Projects with Industry (who worked placing developmentally disabled adults in the workforce community). Dr. Stern is a USAF veteran who has written several books and articles on problem solving, process improvement and leadership. Her most recent books, Lean and Agile Project Management and Lean Six Sigma: International Standards and Global Guidelines are available in bookstores and Amazon.com. She has worked with George Washington University, Baker University and CSU developing programs in the areas of practical statistics, leadership and critical thinking. All of her programs are fun and entertaining to the student and draw from several different adult learning theories. Other publications by Dr. Stern include: Lean Six Sigma: Practical Bodies of Knowledge, HR Concepts for Project Managers, Leaders Asleep at the Wheel and her dissertation: “The Paradox of Corporate Darwinism – Why the Fittest Don’t Always Succeed in Corporate America.” Current Clients/Partners of SSD Global Solutions include TVA, SCE, AHOLD, Jefferson County, Colorado, NG, and Fidelity. Recent partnerships include Cross Knowledge, Francis & Taylor Publishing, New Horizons Learning Centers and IT Pro TV. Dr. Stern also offers personal business coaching as well as training for middle managers interested in making the next step to the “C” Suite. Although this is a confidential service, she can provide one-on-one references from successful clients.

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