Free Delivery Over $100
|
|
|||
|
||||
OverviewFull Product DetailsAuthor: Chip R. BellPublisher: Berrett-Koehler Publishers Imprint: Berrett-Koehler Publishers Weight: 0.567kg ISBN: 9781523090204ISBN 10: 1523090200 Pages: 240 Publication Date: 08 September 2020 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: To order  Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us. Table of ContentsReviewsChip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results. --Jeanne Bliss, founder and CEO, CustomerBliss, and cofounder, Customer Experience Professionals Association There's a big difference between a company thinking like a customer and actually listening to one. It's only when you add in the latter that the magic can really happen. Inside Your Customer's Imagination helps chart the way to achieving the innovative spark central to a company's success. --Keith Barr, CEO, InterContinental Hotels Group Inside Your Customer's Imagination is a journey into a powerful idea: that innovation is a fundamentally social process--the more people you involve as creators and contributors, the greater your innovation capacity. --Polly LaBarre, coauthor of Mavericks at Work and founding member of Fast Company magazine Innovation through partnership is the blueprint for business growth in the future. Inside Your Customer's Imagination provides the instruction and inspiration to make it a success. --Marshall Goldsmith, world's leading executive coach and author of three #1 New York Times bestselling books Chip Bell's unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer's ingenuity for creating breakthrough results. -Jeanne Bliss, founder and CEO, CustomerBliss, and cofounder, Customer Experience Professionals Association There's a big difference between a company thinking like a customer and actually listening to one. It's only when you add in the latter that the magic can really happen. Inside Your Customer's Imagination helps chart the way to achieving the innovative spark central to a company's success. -Keith Barr, CEO, InterContinental Hotels Group Inside Your Customer's Imagination is a journey into a powerful idea: that innovation is a fundamentally social process-the more people you involve as creators and contributors, the greater your innovation capacity. -Polly LaBarre, coauthor of Mavericks at Work and founding member of Fast Company magazine Innovation through partnership is the blueprint for business growth in the future. Inside Your Customer's Imagination provides the instruction and inspiration to make it a success. -Marshall Goldsmith, world's leading executive coach and author of three #1 New York Times bestselling books “Chip Bell’s unique perspective, lively illustrations, and practical advice result in one terrific resource for anyone eager to tap a customer’s ingenuity for creating breakthrough results.” —Jeanne Bliss, founder and CEO, CustomerBliss, and cofounder, Customer Experience Professionals Association “There’s a big difference between a company thinking like a customer and actually listening to one. It’s only when you add in the latter that the magic can really happen. Inside Your Customer’s Imagination helps chart the way to achieving the innovative spark central to a company’s success.” —Keith Barr, CEO, InterContinental Hotels Group “Inside Your Customer’s Imagination is a journey into a powerful idea: that innovation is a fundamentally social process—the more people you involve as creators and contributors, the greater your innovation capacity.” —Polly LaBarre, coauthor of Mavericks at Work and founding member of Fast Company magazine “Innovation through partnership is the blueprint for business growth in the future. Inside Your Customer’s Imagination provides the instruction and inspiration to make it a success.” —Marshall Goldsmith, world’s leading executive coach and author of three #1 New York Times bestselling books Author InformationChip R. Bell is senior partner of the Chip Bell Group. For the sixth year in a row, Global Gurus in 2020 ranked him one of the top three keynote speakers in the world on customer service. Bell has appeared on CNBC, CNN, Fox Business, Bloomberg TV, ABC, CBS, and NPR, and his work has been featured in Fortune, Wall Street Journal, Financial Times, USA Today, Success, Businessweek, Entrepreneur, Money, and Fast Company. He is a regular columnist for Forbes.com, MoneyInc.com, CEOWORLD Magazine, Real Leaders, and TheCEOMagazine.com. Tab Content 6Author Website:Countries AvailableAll regions |
||||
