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9781912009305

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This one book takes you through everything you need to know so you can use effective communication to get results. It reveals the newest thinking on communication, alongside tried and tested classic models. Lucille masterfully tackles verbal and nonverbal techniques and generously provides tips for becoming the most influential communicator. She also lists simple strategies for powerful persuasion - not the bare bones to survive, but the practical tools to truly thrive. My advice to you is simple: don't just read this book; DO what Lucille so passionately recommends. Adopt the techniques highlighted, and there'd be no stopping you. - Mark Bowden Expert in human behaviour and body language President, National Communication Coach Association of Canada

Author Information

Lucille Ossai is a communications trainer, advisor, speaker, and multi-award-winning blogger. She's also the founder of Rethinking Business Communications Limited, a communication outfit that delivers training and advisory services on non-verbal communication, public speaking, business writing, and interpersonal communication. As the writer and editor of the Rethinking Business Communications Blog, Lucille provides free insights and practical techniques on effective communication that will help you thrive in your career or business. Lucille specialises in business communication. So she helps you - professionals, entrepreneurs, and leaders build your knowledge of best practices to increase your influence. Lucille applies her wealth of knowledge from facilitating programmes at the Lagos Business School, a globally ranked business school, to her coaching and training programmes. She delivers bespoke communication training and advisory services for individuals and corporate clients. Her esteemed clients include Nestle Nigeria, Society of Petroleum Engineers (Lagos Chapter), the Nigeria Stock Exchange, and Ischus Consulting. Lucille lives in Lagos, Nigeria with her family.

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