Overview

Effective communication will never go out of style. It will outlive the critics, survive shifting trends, and thrive in this tech age. As a professional, entrepreneur, or business leader, you must amplify your communication skills to accelerate your career, grow your business, or sharpen your credibility. As a corporation, you must use purposeful communication to nurture trust, coax employee engagement, boost your reputation, and steer actions to profitability. But how can you get the results you deserve with effective communication and position yourself for long-term success? In this book, you'd find the latest insights on non-verbal communication, public speaking, and business writing to build your knowledge of best practices. Then you'll learn practical techniques for honing these communication skills to influence people and thrive in your arena. Lucille Ossai draws upon recommendations from thought leaders and practitioners in the field: from researchers and authors to communication experts. Written in the author's signature simple, yet authoritative style, the book is enhanced by her experience as a communications trainer, advisor, and blogger. From her anecdotes to interviews with successful professionals, entrepreneurs, and business leaders, you'll discover what to do, what you must avoid in your communication - and how to proceed. This evergreen resource will become your invaluable companion as you strive for excellence in your industry. Snippet of the foreword: This one book takes you through everything you need to know so you can use effective communication to get results. It reveals the newest thinking on communication, alongside tried and tested classic models. Lucille masterfully tackles verbal and nonverbal techniques and generously provides tips for becoming the most influential communicator. She also lists simple strategies for powerful persuasion - not the bare bones to survive, but the practical tools to truly thrive. - Mark Bowden Expert in human behavior and body language President, National Communication Coach Association of Canada

Full Product Details

9781912009268

Table of Contents

Reviews

As a leader, I've discovered that listening, speaking, and writing effectively have been the foundation of the successes I've had. So it was a pleasure to read this book that tackles these critical aspects of effective communication and more - in a convincing manner. - Dr Andrew S. Nevin (PhD) West Africa Financial Services Leader and Chief Economist, PwC From public speaking and interpersonal conversation to non-verbal communication, Lucille uses captivating stories and interviews-combined with solid scientific research-to draw you in and keep you coming back. You'll want to keep it on your desk and refer to it many times to upgrade your communication skills. - Jay Netherton Executive Communication Manager, Blue Cross and Blue Shield of Texas I really appreciate the use and acknowledgement of external influencers from the real world with links and pointers to their work - which made the experience all the more worthwhile and fulfilling. I plan to use this book as a reference and guide that I can turn to time and again. - Akin Banuso Managing Director, Microsoft Nigeria & Ghana This book is written with a personal tone that makes the topic approachable for everyone. It will satisfy those curious to increase their knowledge, as well as those seeking excellence in terms of communication techniques. Easy to read yet exhaustive, this book will help to build self-confidence in non-verbal communication, public speaking, and essential business writing skills. - Jean-Marc Ricca Managing Director, BASF West Africa Deploying relatable accounts and sharing conversations with leading authorities on relevant schools of thought, this comprehensive work covers the fields of non-verbal communication, public speaking, and business writing. Lucille provides clear and practical guidance on techniques in the effective use of body language, your tone of voice, starting with a punch and closing strong, delivering your point, as well as eliciting feedback and making a call-to-action. - Toyin F. Sanni Group Chief Executive Officer, Emerging Africa Capital Group Lucille makes excellent use of a combination of experts, real-life stories, practical examples, and personal experiences. She then nicely balances theory and practice through five key sections of the book. Each segment is richly infused with tailored examples, and handy tips - all emphasising tangible beneficial outcomes. - Eskil Jersing Director, Eskoil Ltd. Lucille Ossai's new book Influence and Thrive is a must-read for every professional who needs to represent themselves or their organisation in public. It is extremely well-researched and sprinkled with wonderful stories of Lucille's amazing life and experiences. - Andrea Devaux Public Speaking & Media Coach. Author of 'No Such Thing as Off the Record'

As a leader, I've discovered that listening, speaking, and writing effectively have been the foundation of the successes I've had. So it was a pleasure to read this book that tackles these critical aspects of effective communication and more - in a convincing manner. - Dr Andrew S. Nevin (PhD) West Africa Financial Services Leader and Chief Economist, PwC From public speaking and interpersonal conversation to non-verbal communication, Lucille uses captivating stories and interviews combined with solid scientific research to draw you in and keep you coming back. You'll want to keep it on your desk and refer to it many times to upgrade your communication skills. - Jay Netherton Executive Communication Manager, Blue Cross and Blue Shield of Texas I really appreciate the use and acknowledgement of external influencers from the real world with links and pointers to their work - which made the experience all the more worthwhile and fulfilling. I plan to use this book as a reference and guide that I can turn to time and again. - Akin Banuso Managing Director, Microsoft Nigeria & Ghana This book is written with a personal tone that makes the topic approachable for everyone. It will satisfy those curious to increase their knowledge, as well as those seeking excellence in terms of communication techniques. Easy to read yet exhaustive, this book will help to build self-confidence in non-verbal communication, public speaking, and essential business writing skills. - Jean-Marc Ricca Managing Director, BASF West Africa Deploying relatable accounts and sharing conversations with leading authorities on relevant schools of thought, this comprehensive work covers the fields of non-verbal communication, public speaking, and business writing. Lucille provides clear and practical guidance on techniques in the effective use of body language, your tone of voice, starting with a punch and closing strong, delivering your point, as well as eliciting feedback and making a call-to-action. - Toyin F. Sanni Group Chief Executive Officer, Emerging Africa Capital Group Lucille makes excellent use of a combination of experts, real-life stories, practical examples, and personal experiences. She then nicely balances theory and practice through five key sections of the book. Each segment is richly infused with tailored examples, and handy tips - all emphasising tangible beneficial outcomes. - Eskil Jersing Director, Eskoil Ltd. Lucille Ossai's new book Influence and Thrive is a must-read for every professional who needs to represent themselves or their organisation in public. It is extremely well-researched and sprinkled with wonderful stories of Lucille's amazing life and experiences. - Andrea Devaux Public Speaking & Media Coach. Author of 'No Such Thing as Off the Record'

Author Information

"Lucille Ossai is an international award-winning communications trainer, coach, advisor, keynote speaker, and multi-award-winning blogger. Specialising in business communication, she enhances the communication skills of professionals, entrepreneurs, and leaders worldwide to amplify their influence, accelerate their careers, and boost business outcomes. As the founder and chief communications trainer at Rethinking Business Communications Limited, she offers customised virtual, on-site, and hybrid communication programmes on nonverbal communication, public speaking, interpersonal communication, leadership communication and influence, and business writing. Her clients include World Commerce and Contracting, the Nigeria Stock Exchange, the Society of Petroleum Engineers (Lagos Chapter), Nestlé Nigeria, and Ischus Consulting. Lucille's expertise is globally recognised. In 2024, Global Gurus, the prestigious research organisation, ranked Lucille Ossai, the only African, the #8 communication professional globally. In 2023, the International Association of Top Professionals (New York, USA) named Lucille Ossai the 'Top Communications Trainer of the Year 2023' for her ""outstanding leadership, dedication, and commitment to the industry"". In 2021, the University of Leicester featured Lucille's book and highlighted her work in their alumni #CitizensOfChange initiative. In May 2020, the London School of Economics and Political Science named her 'Alum of the Month' for her profile and impact. For over a decade, Lucille has provided deep insights and practical techniques on effective communication in her multi-award-winning Rethinking Business Communications Blog. Since 2017, it's been the only African-based website to rank among the top 40 in Feedspot's authoritative list of communication blogs. She's passionate about sharing her knowledge of business communication in the media to empower people. Her guest appearances on international podcasts and shows include Office Hours with David Meltzer (US), the 2023 Vibe Summit, the Level Up Your Career Summit (US), Empowered in My Skin Podcast (Canada), and the Great Speech Podcast (UK). Her radio appearances include Lagos Talks 91.3 FM, Inspiration FM, Metro FM, and Eko FM in Lagos, Nigeria.Lucille's thought leadership is celebrated. She's profiled on Thinkers360, and the Case Centre (UK) has featured her technical note on business writing. Her articles have also appeared on renowned platforms, including BizCatalyst 360, Enterprising Africa, and BusinessDay Nigeria. When this bestselling author doesn't obsess about effective communication, she watches television to unwind. A huge fan of detective programmes, she fancies herself an expert in identifying the culprits. She also enjoys watching thrillers, (meaningful) action flicks, and dramas.Lucille lives in Lagos, Nigeria, with her family. Mark Bowden is a body language and behaviour expert and the creator of TRUTHPLANE(R), a communication training company and unique methodology for anyone who has to communicate with impact. With a reputation as one of the world's foremost authorities on nonverbal communication, Mark travels all over the world to train groups and give keynote speeches. His clients include leading business people, teams, politicians, presidents and CEOs of Fortune 500 companies, and current Prime Ministers of G8 powers."

Tab Content 6

Customer Reviews

Recent Reviews

Countries Available