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OverviewThis e-book contributes to the recent debates on performance measurement in several ways: the key characteristics of a Business Performance Measurement (BPM) system; the contextual factors impacting on the implementation and use of performance measurement in small and medium sized enterprises (SMEs); the use of performance measurement in the voluntary sector; the impact of the Balanced Scorecard in a public sector environment; performance measurement in the context of food retail supply chains; and the impact of performance management on customers' expected logistics performance. Full Product DetailsAuthor: Professor Mike Bourne (Cranfield University) , Professor Mike Bourne (Cranfield University) , Steven Melnyk (MICHIGAN STATE U-EAST LANSING) , Norman FaullPublisher: Emerald Group Publishing Imprint: Emerald Group Publishing ISBN: 9781281078827ISBN 10: 1281078824 Pages: 143 Publication Date: 27 July 2007 Audience: General/trade , General Format: Electronic book text Publisher's Status: Active Availability: In stock  We have confirmation that this item is in stock with the supplier. It will be ordered in for you and dispatched immediately. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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