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OverviewFull Product DetailsAuthor: Micah SolomonPublisher: HarperCollins Focus Imprint: HarperCollins Leadership Dimensions: Width: 13.90cm , Height: 1.70cm , Length: 21.20cm Weight: 0.199kg ISBN: 9781400214952ISBN 10: 1400214955 Pages: 240 Publication Date: 29 April 2021 Audience: General/trade , General Format: Paperback Publisher's Status: Active Availability: To order Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us. Table of ContentsReviewsAuthor InformationMicah Solomon is one of the world's leading authorities on customer service, company culture, and the customer experience. He's a bestselling author, customer service consultant, and popular keynote speaker. Additionally, he's a frequent contributor to Forbes and has been featured in The Washington Post, The New York Times, Harvard Business Review, as well as on ABC and CBS. Solomon is a business leader and entrepreneur, and he was an early investor in the technology behind Apple's Siri. His broad expertise includes the hospitality industry, healthcare (patient experience), AI (artificial intelligence), retail, automotive, manufacturing, technology, banking, finance, nonprofit, and government. Tab Content 6Author Website:Countries AvailableAll regions |