Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience

Author:   Micah Solomon
Publisher:   HarperCollins Focus
ISBN:  

9781400214952


Pages:   240
Publication Date:   29 April 2021
Format:   Paperback
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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Ignore Your Customers (and They'll Go Away): The Simple Playbook for Delivering the Ultimate Customer Service Experience


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Author:   Micah Solomon
Publisher:   HarperCollins Focus
Imprint:   HarperCollins Leadership
Dimensions:   Width: 13.90cm , Height: 1.70cm , Length: 21.20cm
Weight:   0.199kg
ISBN:  

9781400214952


ISBN 10:   1400214955
Pages:   240
Publication Date:   29 April 2021
Audience:   General/trade ,  General
Format:   Paperback
Publisher's Status:   Active
Availability:   To order   Availability explained
Stock availability from the supplier is unknown. We will order it for you and ship this item to you once it is received by us.

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Micah Solomon is one of the world's leading authorities on customer service, company culture, and the customer experience. He's a bestselling author, customer service consultant, and popular keynote speaker. Additionally, he's a frequent contributor to Forbes and has been featured in The Washington Post, The New York Times, Harvard Business Review, as well as on ABC and CBS. Solomon is a business leader and entrepreneur, and he was an early investor in the technology behind Apple's Siri. His broad expertise includes the hospitality industry, healthcare (patient experience), AI (artificial intelligence), retail, automotive, manufacturing, technology, banking, finance, nonprofit, and government.

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