Overview

Are you the sort of person who enjoys finding better ways to do things? Does your job require you to find more productive ways of getting things done? Or do you have to find ways to create capacity to explore new business ideas? If so, this book will help you answer the key questions you will be asking yourself. This practical handbook will help you identify and quantify the stream of productivity improvements required year after year. Built around questions frequently asked by our clients, this book gives you the information you need to address your day-to-day challenges. You will find interesting case studies and quick-win steps, getting you off to a flying start. Includes chapters on budgeting, making savings, maximising customer throughput, leadership structure, increasing efficiency, sense-checking projected savings and balancing investment against controlling costs.

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9781916085381

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Reviews

Whether you are a seasoned executive or just starting the journey in management this book has something for everyone . As someone who has been managing people for 50 plus years, the book reminded me of some fundamentals and indeed made me consider my current processes. Well done on writing a book that is simple, supported by great examples and case studies and will have several nuggets that will improve every business, big or small. Nigel Travis Principal Challenge Consulting LLC What a great accessible read, so many ideas and pointers contained in an easily digestible book, Every Second Counts really is a handbook for productivity success for anyone starting out on this business-critical journey. Full of helpful hints, suggestions and ways to get started on driving efficiency in your business, allowing the team to enjoy their work more, serve their customers better and deliver long term financial success for the business. Jason Cotta CEO, Lagkagehuset Ole & Steen Really absorbing read, phrased in an engaging conversational tone, this book becomes the aide-memoir for leaders seeking to simplify their operating model and derive productivity gains. Simon Singleton Form COO / Operations Director, Holland & Barrett and Pepco Group This book is invaluable reading for anyone in retail. For a self-confessed non-expert in WFM, but an analyst and commentator on bricks and mortar retailing, I found it fascinating and extremely helpful in unravelling and simplifying the complexities of optimising retail ops processes. Also the structure of the book is easy to understand and navigate, enabling readers to dip into different chapters which are relevant to their immediate needs. An essential bit of a retailer's toolkit! Diane Wehrle SFIPM Marketing and Insights Director at MRI Springboard In short, sharp, practical chapters, this book distils the essence of productivity in the workplace. Essential reading for those starting out and key reminders for those of us who have been there and done that! Dulcie Swanston FCIPD Managing Director Tea Break Training, Executive Coach and Author

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