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Author:   Ronald H. Humphrey (Lancaster University Management School, UK) ,  Neal M. Ashkanasy (The University of Queensland, Australia) ,  Ashlea C. Troth (Griffith University, Australia)
Publisher:   Emerald Publishing Limited
Imprint:   Emerald Publishing Limited
Volume:   17
Dimensions:   Width: 15.20cm , Height: 2.20cm , Length: 22.90cm
Weight:   0.572kg
ISBN:  

9781801172011

ISBN 10:   1801172013
Pages:   320
Publication Date:   17 January 2022
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Hardback
Publisher's Status:   Active
Availability:   In Print  
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Table of Contents

"Part I - Negative Emotions and Coping Strategies Chapter 1. The Emotions of Failure in Organizational Life; Roy K. Smollan and Smita Singh Chapter 2. Exploring the Emotional Experiences and Coping Strategies of Sustainability Change Agents; Sally V. Russell and Stephanie Victoria Chapter 3. Can Social Rejection Change Employees' Value Priorities? The Mediating Roles of Emotional Distress and Emotional Numbness; Mahsa Amirzadeh, Neal M. Ashkanasy, Hamidreza Harati, Justin P. Brienza, and Roy F. Baumeister Chapter 4. Job Insecurity, Emotional Skills, Workplace Emotional Reactions, and Decision-Making Behaviors; Peter J. Jordan, Neal M. Ashkanasy, and Sandra A. Lawrence Part II - Emotional Regulation and Emotional Labor Chapter 5. ""Discretion Remains the Rule"": A Multi-level Study of Emotional Requirements in A Public Hospital; Rebecca Dickason Chapter 6. Emotional Labor Work Attributes and Emotional Labor Climate: Toward Contextualizing the Study of Emotional Labor; Andrea Fischbach and Benjamin Schneider Chapter 7. Unfulfilled Entitlement Beliefs and Employee's Emotion Regulation Motives and Job Satisfaction: A Conceptual Model; Dan H. Langerud, Peter J. Jordan, Matthew J. Xerri, and Amanda Biggs Chapter 8. Receiver’s Experience of and Response to Anger in the Workplace; Kathryn E. Moura, Ashlea C. Troth, and Peter J. Jordan Part III - Managers and Leaders Chapter 9. Supervisor Family Support and Job Performance: Effects of Demand, Conflict, Balance, and Attitude; A K M Mominul Haque Talukder Chapter 10. How Supervisors’ Compassionate but Unethical Behavior Impacts Subordinates’ Unethical Behavior: A Sensemaking Process; Hongguo Wei, Shaobing Li, and Yunxia Zhu Chapter 11. The What and How of Positive Feedback: A Review and Experimental Study of Positive Feedback ‘Best-Practices’; Elena Svetieva and Paulo N. Lopes Part IV: Conclusions Chapter 12. Solutions to Negative Emotions; Ronald H. Humphrey, Neal M. Ashkanasy, and Ashlea C. Troth"

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Author Information

Ronald H. Humphrey PhD is a Distinguished Professor of Leadership in the Lancaster University Management School (UK). Neal M. Ashkanasy OAM, PhD is Professor of Management at the UQ Business School (The University of Queensland, Australia). Ashlea C. Troth PhD, is Professor in Organizational Behaviour at the Business School in Griffith University, Australia.

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