Overview

Higher Education Institutions (HEIs) – public and private universities and colleges – have long demonstrated their resilience; bouncing back, surviving and thriving in crises. The Covid-19 pandemic is perhaps the greatest disrupter of education systems in history, having impacted an estimated 1.6 billion learners in over 190 countries, and laid bare the weaknesses and challenges faced by HEIs. In this book, Lloyd Waller, proposes the adoption of a digital transformation strategy for HEIs and presents a strategic framework for not only understanding the issues at play within HEIs but also, shares a model providing a detailed step by step guide for planning and implementation. Free of technical language and therefore accessible to the administrator, technocrat, and manager alike, the concepts are broken down and easily understandable by any one working on any aspect of a digital transformation strategy for an HEI.

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Lloyd Waller is a Professor of Digital TransformationPolicy and Governance. He holds a BSc in International Relations (Major), Sociology (Minor), and Political Science (Minor) as well as a Masters in Sociology of Development from the University of the West Indies, Jamaica with a focus on electronic commerce (e-commerce), and a PhD in Social Policy from the University of Waikato, New Zealand with a focus on electronic tourism(e-tourism). Currently, he is located at The University of theWest Indies, (Mona Campus) Kingston Jamaica. ProfessorWaller's area of research include Digital TransformationPolicies and Practices, Electronic Governance, Governance, Tourism Resilience, Advanced Research Methods and well as Development Studies. Professor Waller has managed several national level digital transformation projects and consulted on global and regional projects. He has published and taught on issues related to digital transformation generally and digital transformation for Higher Education Institutions more specifically. He has also worked with several international organisations on various ICT for development initiatives as well as those which focus on digital transformation.

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