Overview

Delmar's Administrative Medical Assisting, Third Edition is part of a dynamic learning system that includes a textbook, workbook, interactive CD-ROM, and instructor support materials. The new edition maps to the latest CAAHEP Standards and Guidelines for Medical Assisting Educational programs and the ABHES Program Requirements and Curriculum. Delmar is a part of Cengage Learning. This edition provides more opportunity for critical thinking through case studies, critical thinking questions, scenarios, and features tying to both of Delmar's Medical Assisting DVD series. The book also emphasizes softer skills such as professionalism and practical skills, including how to comply with HIPAA regulations and handle privacy issues on the job.

Full Product Details

Author:   Wilburta Lindh (Highline Community College) ,  Marilyn Pooler (Baypath College, Longmeadow, Massachusetts) ,  Carol Tamparo (Lake Washington Technical College) ,  Barbara Dahl (Whatcom Community College, Bellingham, Washington)
Publisher:   Cengage Learning, Inc
Imprint:   Delmar Cengage Learning
Edition:   3rd edition
Dimensions:   Width: 22.30cm , Height: 2.50cm , Length: 27.10cm
Weight:   1.406kg
ISBN:  

9781401881351

ISBN 10:   1401881351
Pages:   576
Publication Date:   21 December 2005
Audience:   Professional and scholarly ,  Professional & Vocational
Format:   Mixed media product
Publisher's Status:   Active
Availability:   Temporarily unavailable  
The supplier advises that this item is temporarily unavailable. It will be ordered for you and placed on backorder. Once it does come back in stock, we will ship it out to you.

Table of Contents

Reviews

SECTION I: GENERAL PROCEDURES Unit 1: Introduction to Medical Assisting and Health Professions Chapter 1 Medical Assisting as a Profession Chapter 2 Health Care Settings and the Health Care Team Chapter 3 History of Medicine Unit 2: The Therapeutic Approach Chapter 4 Therapeutic Communication Skills Chapter 5 Coping Skills for the Medical Assistant Chapter 6 The Therapeutic Approach to the Patient with Life-Threatening Illness Unit 3: Responsible Medical Practice Chapter 7 Legal Considerations Chapter 8 Ethical Considerations Chapter 9 Emergency Procedures and First Aid SECTION II: ADMINISTRATIVE PROCEDURES Unit 4: Integrated Administrative Procedures Chapter 10 Creating the Facility Environment Chapter 11 Computers in the Ambulatory Care Setting Chapter 12 Telephone Techniques Chapter 13 Patient Scheduling Chapter 14 Medical Records Management Chapter 15 Written Communications Chapter 16 Transcription Unit 5: Managing Facility Finances Chapter 17 Daily Financial Practices Chapter 18 Medical Insurance Chapter 19 Medical Insurance Coding Chapter 20 Billing and Collections Chapter 21 Accounting Practices SECTION III: PROFESSIONAL PROCEDURES Unit 6: Office and Human Resource Management Chapter 22 The Medical Assistant as Office Manager Chapter 23 The Medical Assistant as Human Resources Manager Unit 7: Entry into the Profession Chapter 24 Preparing for Medical Assisting Credentials Chapter 25 Employment Strategies

Author Information

Barbara M. Dahl, CMA (AAMA), CPC, served as a faculty member and coordinator of the Medical Assisting Program at Whatcom Community College in Bellingham, Washington, for 20 years. She continues to be an active member of several professional organizations, including the Whatcom County Chapter of Medical Assistants, the Washington State Society of Medical Assistants, the American Association of Medical Assistants (AAMA), and the Washington State Medical Assisting Educators. Dahl is also actively involved in medical management and personnel consulting, curriculum development, and program accreditation advising, as well as advocating for medical assistants to enjoy the right to practice in Washington. Formerly Dean of Business and Allied Health, Lake Washington Technical College, Kirkland, WA Co-Author of three additional texts for use with allied health professionals Member of SeaTac American Association of Medical Assistants Past President of Lake Washington College Foundation. You can find me on Facebook. Marilyn S. Pooler, RN, MA, MEd, is a professor in medical assisting. She taught for more than 25 years at Springfield Technical Community College in Springfield, Massachusetts, and served as Department Chairperson for several years. She has served on the Certifying Board of the AAMA Task Force for test construction and was a site surveyor for the AAMA for many years. She presently teaches refresher courses to medical assistants, licensed practical nurses, and registered nurses at Springfield Technical Community College. Wilburta (Billie) Q. Lindh, CMA (AAMA), holds professor emerita status at Highline Community College in Des Moines, Washington, where she served as director and consultant to the Medical Assistant Program. During her tenure at the college, she received the Outstanding Faculty Member of the Year award for 2000. Lindh is a member of the SeaTac Chapter of the American Association of Medical Assistants (AAMA) and has lectured at AAMA seminars and conducted in-service workshops on various topics throughout the country. She is a coauthor of respected textbooks on medical assisting, radiology, and ophthalmology, as well as the medical assistant chapter in the GUIDE TO CAREERS IN THE HEALTH PROFESSIONS.

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