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9781601461377

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About the author: Shelley Cohen, RN, BS, CEN, is the founder and president of health Resources Unlimited, a Tennessee-based healthcare education and consulting company. Through her seminars for nursing professionals, Cohen coaches and educates healthcare workers and leaders across the country to provide the very best in resident care. She coauthored the book A Practical Guide to Recruitment and Retention: Skills for Nurse Managers, also published by HCPro.About the contributing authors Janie Krechting, BSN, RN, C., MGS, LNHA, is a clinical consultant and assistant professor of Aging Services and Administration at the College of Mount St. Joseph in Cincinnati. She is also the author of the books Clinically Based Long-Term Care Survey Preparation Guide Manual, Interdisciplinary Care Plans for Long-Term Care, and the Quick Guide to Documentation. Krechting s consulting expertise is on OBRA compliance, PPS/RUGS III, MDS/RAI, quality improvement, assessment, documentation, care planning, management, and supervision.Polly Gerber Zimmermann, RN, MS, MBA, CEN, has been active in emergency and medical-surgical nursing clinical practice for more than 29 years and in nurse educating for more than 10 years. She is a tenured assistant professor in the Department of nursing at the Harry S. Truman College in Chicago.Kelly A. Goudreau, DSN, RN, CNS-BC, is the director of education at the Portland Veterans Affairs Medical Center in Portland, OR. She is a board-certified clinical nurse specialist in adult health and in 2006 was the president of the national Association of Clinical nurse Specialists.

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