Overview

Best Practices for Communication How to seek understanding, relationship, and action through systematic, personal communication. Seven provocative essays on ways to strengthen public discourse in a democracy and the interaction of an organization with the community, including ground-breaking study of institutional advancement leaders at some of the most successful universities in the world. In selected commentaries written from 1979 to 2010, Rodney Miller details issues and priorities to: - Develop effective oral communication. - Challenge propaganda, to sustain democracy. - Build trust in corporate, government, and nonprofit organizations. - Initiate strategies for effective community service of an organization. - Establish top-class external relations to advance an organization. - Jump-start best practices for world-class fundraising. - Sustain funding success in the best or worst economic times. Collecting papers also shared at conferences or seminars of The Royal Society of Queensland, Corporate Communication International, Queensland University of Technology, The University of New England-Armidale, and The Council for Advancement and Support of Education, and in publications of State University of New York Press.

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9781737489542

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Communication Essays ...is authoritative and key to both improving community interactions and fostering democratic principles. These explorations... pinpoint the foundations of building strong public communication processes, considering best practices... [also] ...exploring how some approaches break down and thwart the very process they intend to support: 'When the goal of communication is just to get a message out, stakeholders understand intuitively that their views, feelings, or perspectives are not considered important.' ...a powerful survey that displays how systematic personal communication can foster growth, change, and dialogues that promote organizational and community trust... - D. Donovan, Senior Reviewer, Midwest Book Review

Author Information

Rodney G. Miller writes about communication. He is published by the State University of New York Press, other universities, and The Royal Society of Queensland, with early writing published in The Australian newspaper. His book, Australians Speak Out: Persuasive Language Styles, illustrates the persuasive strength of leaders who use ordinary words in extraordinary ways to make democracy thrive. It is the first detailed assessment of the public communication of these notable leaders from the 1890s to modern times. Communication & Beyond chronicles some people, principles, and practices responsible for a new dawning of communication education in Australia, offering new careers locally and internationally. While teaching communication at Queensland University of Technology (QUT), he founded and edited the Australian Journal of Communication for over a decade. He has since led external relations and the advancement of innovative education at QUT and universities in the United States and internationally, also consulting on communication, serving as adjunct faculty in fundraising at the Indiana University center on philanthropy, and chairing or serving on the governing boards of educational, professional, and community organizations. Website: communicator.rodney-miller.com

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