Overview

As a company grows and new business opportunities are presented, there is an expectation that employee performance will grow and improve as the organization does. One method to improve performance is through systematic, data-driven technology that analyzes all affecting aspects of an organization. A better understanding of how this quality-improving technology can be integrated within a variety of different industries is needed in order to develop strategies and interventions that address an organizational need. Cases on Learning Design and Human Performance Technology provides a collection of cases that demonstrate how principles of learning design and human performance technology have been employed within organizations in a variety of industries to address business problems, quality improvement initiatives, and business opportunities. While highlighting topics including intervention design, workflow procedures, and employee development, this book is ideally designed for managers, executives, human resources, IT specialists, academicians, business professionals, industry practitioners, researchers, and students.

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9781799800552

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Jill Stefaniak is an assistant professor in the Learning, Design, and Technology program in the Department of Career and Information Studies at the University of Georgia. Her research interests focus on the professional development of instructional designers, instructional design decision-making, and contextual factors that implicate performance. She has experience in leading performance improvement initiatives in healthcare administration, patient safety, medical education, and higher education settings.

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