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OverviewFor the past 100 years, we’ve progressively dehumanized our places of work. We’ve learned to systemize, homogenize, and mechanize – all in the quest for greater efficiency and cost-saving. We’ve forgotten that the human being is the centre of work. This book highlights the ten essential performance and development conversations leaders must have to restore human spirit at work. First, it explains the importance of cultivating an authentic workplace by resisting the dumbing down of work and respecting employee dignity. Second, it presents five developmental conversations, from coaching to relationship-building. Third, it outlines five performance conversations, from climate review to innovation. An organization – any organization – is a group of people working together towards a common goal, but we tend to lose sight of this simple idea. Too often, human resources are lumped in with technological resources, administrative resources and financial resources. Managers become obsessed with processes, procedures and systems. Tim Baker provides leaders with a roadmap to bring the human being back to work. Full Product DetailsAuthor: Tim BakerPublisher: Springer Nature Switzerland AG Imprint: Springer Nature Switzerland AG Edition: Softcover reprint of the original 1st ed. 2019 Dimensions: Width: 15.50cm , Height: 1.30cm , Length: 23.50cm Weight: 0.456kg ISBN: 9783030066062ISBN 10: 3030066061 Pages: 223 Publication Date: 15 January 2019 Audience: Professional and scholarly , Professional & Vocational Format: Paperback Publisher's Status: Active Availability: Manufactured on demand  We will order this item for you from a manufactured on demand supplier. Table of ContentsPart I—Cultivating an Authentic Workplace CHAPTER 1—The dumbing down of work CHAPTER 2—Human spirit and work CHAPTER 3—The concept of workplace dignity CHAPTER 4—A lack of authentic conversations CHAPTER 5—Two task-focused pillars of authentic conversations CHAPTER 6—Three people-focused pillars of authentic conversations Part II—Five Developmental Conversations CHAPTER 7—Conversation #1—The coaching conversation CHAPTER 8—Using G.R.O.W. for a better coaching conversation CHAPTER 9—Conversation #2—The delegation conversation CHAPTER 10—Ten keys to a better delegation conversation CHAPTER 11—Conversation #3—The visioning conversation CHAPTER 12—Visioning questions to ask CHAPTER 13—Conversation #4—The encouraging conversation CHAPTER 14—Twelve powerful ways to engage or disengage people at work CHAPTER 15—Conversation #5—The relationship building conversation CHAPTER 16— Five steps to relationship building conversations PART III—FIVE Performance conversations CHAPTER 17—Overview of the five conversations framework CHAPTER 18—Rationale and benefits of the five conversations framework CHAPTER 19—Conversation # 6—The climate review conversation CHAPTER 20—Conversation # 7—The strengths and talents conversation CHAPTER 21—Conversation # 8—The opportunities for growth conversation CHAPTER 22—Conversation # 9—The learning and development conversation CHAPTER 23—Conversation # 10—The innovation and continuous improvement conversationReviewsAuthor InformationTim Baker is a thought leader, international consultant and author. He is Managing Director of WINNERS-AT-WORK Pty Ltd, which specializes in assisting managers to develop productive workplace cultures. He was voted one of the 50 Most Talented Global Training & Development Leaders by the World HRD Congress, awarded by a distinguished international panel to professionals “who are doing extraordinary work” in the field of Human Resource Development. Tim has published seven books with Palgrave Macmillan, including The New Influencing Toolkit: Capabilities for Communicating with Influence (2015), The End of the Job Description: Shifting From a Job-Focus To a Performance-Focus (2015) and Performance Management for Agile Organizations: Overthrowing The Eight Management Myths That Hold Businesses Back (Palgrave Macmillan, 2017). Tim has conducted over 2,430 seminars, workshops and keynote addresses to over 45,000 people in 11 countries across 21 industry groups. He regularly writes for HR industry press. Tab Content 6Author Website:Countries AvailableAll regions |
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