Overview

The traditional industry is disrupted with the acceleration of digital transformation with support from growing technologies like AI. The Fourth Industrial Revolution or Industry4.0 is all about advanced computer systems that can talk to other machines with enhanced computational, communication and control capabilities. We will see many more such revolutions and changes related to these. While this is not only disruptive and transformative, it's a metamorphosis where ways of working (WoW) is going to see a complete shift from how we performed earlier. Software is a cornerstone for this digitalization and the software eco-system viz. the products and solutions provider as well as the IT service providers are a key party to enable it. This book takes a holistic approach to look at the disruptions and how organizations can prepare their ways of working to meet these disruptions head-on. The book provides best practices that can help the top and senior management of the IT service providers. It is also a great read for the top and senior executives of products and solution organizations who typically engage the IT service providers. The transformation for the new era needs to bring in a change in the partnership from both the service providers and the organizations who partner with them to help meet their customers' demand. Today's transactional relationship that exists between the two parties need to evolve to a true partnership level. Powerful partnerships are very critical in the marketplace for bringing in new solutions and products. The new demands require faster delivery, safer systems, and an extraordinary user experience with a continual focus on value co-creation. The 10 pillars of metamorphosis that proposed in this book are the key levers for the organizations in adapting to the change. The book addresses the impact due to globalization, movement towards product centric approaches as well as the increase in open source platforms along with privacy and security implications. The ways of working outlined in the book also brings to the forefront the human capital and the leadership support needed to thrive in the various changes to come in future from many more industrial revolution. The book looks beyond the frameworks and models, and still adaptable to the organizations who use specific frameworks for their transformation journey.

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9781922456977

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