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OverviewHow do you retain those customers or employees you worked so hard to acquire?How do you build a collaborative and innovative company culture? What does it take to turn your business around and survive—even thrive—in a volatile world?Harit Nagpal, one of India’s finest marketing minds, reflects on the questions that animate every business manager. Through ten stories set in different countries, even on different worlds, Nagpal investigates the idea of adaptation—the one thing every business needs if it wishes to evolve.Zia, for instance, discovers the value of targeted customer segmentation as he launches a ready-to-cook food business in Bangladesh. A family learns to listen to the customer while fighting to retain circulation numbers for a tabloid in Milan. Full Product DetailsAuthor: Harit NagpalPublisher: Westland Publications Limited Imprint: Westland Business ISBN: 9789360452964ISBN 10: 9360452963 Pages: 224 Publication Date: 02 January 2024 Audience: General/trade , General Format: Hardback Publisher's Status: Active Availability: In Print  This item will be ordered in for you from one of our suppliers. Upon receipt, we will promptly dispatch it out to you. For in store availability, please contact us. Table of ContentsReviewsAuthor InformationHarit Nagpal is the CEO of Tata Play, India’s largest content distribution platform. In a career spanning four decades, he has also worked with Lakmé, Marico, Pepsi, Shoppers Stop and Hutch/Vodafone. Tab Content 6Author Website:Countries AvailableAll regions |
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