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OverviewWiebe explains how electricity is distributed, measured, and billed in order to find new solutions needed in an increasingly competitive market. He also reviews U.S. deregulation and its precursors, and explains integrated meter reading, billing, CIS, call-center, and related systems. Contents: AMR unbundling odyssey begins; Chinese curses and public utility commissions; AMR, billing and customer service before deregulation; AMR Networks: what they are, how they differ; Billing and customer care systems-not!; Current AMR products and services; Market needs in evolution; Public AMR network options change the market; Advanced customer relationship management; Energy service fraud - USD10+billion annual crime; What are the new business opportunities using AMR?; Summery: do it now and learn. Full Product DetailsAuthor: Michael WiebePublisher: PennWell Books Imprint: PennWell Books Dimensions: Width: 15.40cm , Height: 1.80cm , Length: 23.00cm Weight: 0.445kg ISBN: 9780878147670ISBN 10: 0878147675 Pages: 250 Publication Date: 30 January 1999 Audience: General/trade , Professional and scholarly , Professional & Vocational Format: Hardback Publisher's Status: Out of Print Availability: In Print  Limited stock is available. It will be ordered for you and shipped pending supplier's limited stock. Table of ContentsReviewsAuthor InformationTab Content 6Author Website:Countries AvailableAll regions |
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